Get inside your customers’ heads
The Companies Are People, Too Customer Profile is an 84-item questionnaire that is useful for measuring how your customers experience your organization. It measures the same dimensions of personality as the Organizational Profile, so it can be compared with the results of your company’s profile to measure consistency in behaviors. The Customer Profile is recommended for use with customers who are exposed to your company’s inner workings.
View Sample Customer Profile Report
View Sample Customer Profile Scoresheet
View Sample Customer Profile Statistics Spreadsheet (.csv file)